Welcome to Wirral Ways
At Wirral Ways, we provide compassionate support for individuals and families affected by substance use, guiding you towards a healthier, brighter future.
We believe in people.
We’re here to support you in a way that works for you.
Start your journey today
Who are we?
We are a free and confidential drug and alcohol service for adults, young adults, families, carers and affected others across the Wirral. We provide a non-judgemental service, with qualified, experienced staff and volunteers who offer support in health & wellbeing and substance misuse. We can talk to you in several supportive environments, all which have a friendly atmosphere, and provide you with information to help you reduce your substance misuse or to become abstinent.
We are part of Change Grow Live, a national health and social care charity which provides a range of treatment, recovery, and support services for those who have concerns about their drug or alcohol use.
Make a referral today
Making a referral into Wirral Ways is quick and easy. Just fill out our short online referral form and a member of the team will be in touch.
Volunteering means I can give something back to the community. I’ve been in the same position as some of the clients is it is meaningful to me to help and support others in recovery.
Keep going. Keep smashing it. You are doing amazing. Keep coming for your appointments and keep putting the plans together on how you’re going to move forward in your life. Stay positive and take it one step at a time.
Latest News and Updates
Steven’s Journey to Recovery After 28 Years of Addiction
For most of his adult life, Steven battled addiction. Crack, heroin, and benzodiazepines consumed 28 years, leaving him with chronic health conditions, stints of homelessness, fractured relationships, and repeated spells in prison. His only clean periods were during...
Flourish Hub Supports Veteran Facing Housing Crisis
A 57-year-old veteran found crucial support from the Flourish Hub at a time of extreme crisis. Recently evicted and facing homelessness, he arrived at Wirral Ways feeling anxious and overwhelmed. He uses a wheelchair and lives with ongoing respiratory, mobility, and...
Showcasing Our Services: A Visit from Wirral Council
Today, we had the privilege of welcoming several key figures from Wirral Council to Wirral Ways. It was an opportunity to shine a spotlight on the work we do every day to support people in their recovery and to demonstrate how integrated, person-centred services are...
From Self-Referral to Support Worker: Peter’s Remarkable Recovery with Wirral Ways
“I started drinking when I was 12. It got even worse when lockdown hit – that’s when I knew I needed to ask for help,” says Peter, reflecting on the moment they realised things had to change. With over a decade of heavy drinking behind them, the isolation and...
From Detox to Dream Job: Becky’s Inspiring Journey Through Recovery with Wirral Ways
“I never thought I was drinking too much – until it all got too much,” says Becky, reflecting on her life before recovery. It was a concerned relative, who works at Wirral Ways, who first suggested Becky’s drinking might be spiralling. At the time, she didn’t believe...
Hugh’s Journey to Safe and Specialist Care
When Hugh arrived at Wirral Ways one Tuesday morning, it was clear that urgent support was needed. Brought in by the police after being asked to leave his mother’s home, Hugh – who uses a wheelchair and has complex physical and mental health needs – found himself in a...
Where to find us
We work right across the whole of the Wirral. We have four main sites but also work out of GP Practices, community settings and offer home visits.
Market Street Hub
Wirral Ways
84 Market Street
Birkenhead
CH41 6HB
Brighton Street Hub
Wirral Ways
151 Brighton Street
Wallasey
CH44 8DY
Price Street Hub
Wirral Ways
Suites 1-3 Price Street
Birkenhead
CH41 6JN
Nightingales Hub
Wirral Ways
88-90 Argyle Street
Birkenhead
CH41 6AG
Our Services
Substance misuse services
We work with individuals and families affected by drugs and/or alcohol, who wish to stop or reduce their substance misuse and achieve recovery within their local community.
Criminal justice services
We provide therapeutic and treatment services within prisons and the community for people who have been involved with criminal justice services.
Accommodation & homelessness
We work with people who are homeless or at risk of homelessness to support them to find accommodation and live independently.
Clinical services
We work in partnership with GPs in community settings to administer and manage therapeutic drug treatment for people who need support to overcome addiction.
Families
We provide intensive support for families with complex needs around parenting and antisocial behaviour. We also deliver services for families affected by domestic abuse.
Support groups
We provide a range of support groups for those overcoming addiction. We work with a range of Mutual Aid Partners such as Alcoholics Anonymous, Narcotics Anonymous, Cocaine Anonymous, SMART Recovery, Recovery Works, and many others to delivery support in a group setting.
Employment & Training
Through our volunteer scheme, we provide professional training and experience for our volunteers, many of whom have gone on to secure jobs within the organisation. We also work with the Growth Company to deliver our Recovery Works programme which provides training, advice and support to service users looking to get back into employment or education.